Documentation

Documentation

Wednesday, 13 August 2014 16:34

12 Ways to Simplify Your QMS, Part 1

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An effective quality management system is not about long written procedures and lots of paperwork. It is intended to direct operations to help you achieve the company’s strategic goals. Over the next few posts, we will highlight activities that we have seen to have significant effectiveness in making the QMS a part of everyday culture. 1. Keep documentation lean. ISO requires that you document the procedures needed to control your system, but it also says that the extent of the documentation is dependent upon the size of the company and the complexity of your operations. Nothing states that you must write long, detailed procedures no one reads (this is especially problematic if you have employees whose first language is not English). The idea is to create process controls that are useful and accessible to employees. To control processes and guide the details of activities, consider using flow charts, checklists and visual work instructions. Use tools that are available and easy to apply.
Wednesday, 13 August 2014 16:31

12 Ways to Simplify Your QMS, Part 2

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In Part 1 we talked about staff engagement in your quest for ongoing improvements in your QMS. Here are a few others… 6 Write a Quality Policy that employees understand. Though it is not necessary for employees to memorize the Quality Policy, they are required to be aware of what it states and how it applies to their activities. Beware of overly wordy or generic policies that do not meet the stated purpose of a Quality Policy--which is to direct the organization with regard to quality. If you have multi-lingual employees consider translating the policy into their native languages. To ensure comprehension have both the company’s oldest and newest employees review the policy for clarity of purpose.