Strategy

Strategy

Thursday, 10 September 2009 17:37

Why have a Documented Quality Management System?

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Isn't it just more paperwork? Well let me ask you this... Are you constantly interrupted by others’ questions? Are you dreading the learning curve of a new employee or temp? Have you had to fix the same problem more than once in the past 6 months? Most of us “guess” or “figure it out” a couple of times a day (especially if the task is rare or new). But muddling through can cost time, money, focus – efficiency. What if there was a better way?
Thursday, 10 September 2009 17:35

What is ISO 14001 & why do I need it?

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ISO 14001 is an international environmental management standard that companies use to certify that their businesses have made a commitment to reducing the company’s impact on the environment. Not only is being “green” a significant marketing advantage, but it is also a very popular commitment to employees and your neighbors. If you are cringing at the potential cost of becoming a “green” company, think again. Unlike the quality management standards that identify specific areas where you must meet minimum requirements for certification, this standard is a “voluntary” standard – you identify:
Friday, 10 September 2010 17:34

What is ISO 9001 & why do I need it?

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For many small companies the whole concept of quality assurance, quality management systems, and especially ISO 9001 certification can seem overwhelming. But the truth is, ISO 9001 is really just good business practices written down. And all it asks is that you follow a few basic guidelines to ensure that your company’s product or service is consistent. It doesn’t have to be big, complicated, expensive or time consuming –”The extent of the quality management system documentation can differ from one organization to another due to a) the size of organization and type of activities, b) the complexity of processes and their interactions, and c) the competence of personnel.” (Section 4.2.1 of ISO 9001:2008).
"If I have a quality or environmental system that meets the ISO rules, what's the big deal about being certified?" I get asked this a lot. Being “compliant” means that you are aware of and believe you comply with the requirements of the specific ISO standard in question. Being “certified” means that not only do you think you meet the rules but you’re willing to prove it by having an outside “certifying body” come in and audit you to verify that you really do meet the requirements.
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