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What is ISO 9001 & why do I need it?

The concept of ISO 9001 certification can seem overwhelming. But the truth is, ISO 9001 is really just good business practices written down.

The Purpose of Quality Objectives

My auditor says we need Quality Objectives. What are they and why do we need them?

Simple Tools for Chasing the Next Level

All the ISO standards ask management to make a commitment to improvement, and dedicate a full section of the standard to the concept.