Ever wondered why so many improvement projects don’t last? Most changes fail because employees don’t understand what this change is supposed to accomplish, and why it is important; or it’s not monitored. Here are some reminders to make the next project more effective:
Cast the vision – link the task you’re requesting to the issue you’re trying to address, the strategic goal, and the reason for the change you are requesting.
Recognize effort and Reinforce past wins.
Listen – really listen, don’t interrupt with explanations. Take the time to listen to each person’s concerns, challenges, ideas. Ask questions, & whenever possible do a controlled test of their solution. Showing the whole team the data, and developing solutions to achieve the goal together, helps build new leaders.